Digital Commerce Guideline BD

Government Approved Guideline

Mridula Computer follows the Digital Commerce Operation Guidelines 2021 issued by the Government of Bangladesh to ensure safe, transparent, and reliable online shopping.

Payment System

Customers can make payment through:

• ✔ Cash on Delivery (COD)
• ✔ bKash / Nagad
• ✔ Bank Transfer
• ✔ Visa / MasterCard

Payment can be full or partial depending on the order type

Product Pricing Policy

• ✔ Regular Price: Standard market price
• ✔ Special Price: Discounted online price

Online orders may include special pricing offers

Delivery Policy

• ✔ Delivery within 1–5 working days after order confirmation
• ✔ Pre-order products will follow mentioned delivery timeline
• ✔ Delivery delay may occur due to transport or external issues

Customer Protection

• ✔ Transparent pricing
• ✔ Product details clearly mentioned
• ✔ Secure payment system
• ✔ Customer consent required for data collection

Important Guidelines

• ❗ Product details (price, stock, specification) must be verified
• ❗ কিছু পণ্যের ক্ষেত্রে special condition প্রযোজ্য হতে পারে
• ❗ All policies follow Bangladesh Government rules

Need Help?

Call / WhatsApp: 01970026044
Fast support (5–30 minutes)